Client Relationship Manager

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹60,000–1 lakh a month
Location
Gurugram, Haryana
Work mode
Hybrid
Job type
Full time
Experience
4–8 yrs
Category
E-commerce

In hand: about ₹54,000–90,200 a month after PF and income tax (estimate). How it's worked out

Join our client as a Client Relationship Manager to enhance client satisfaction and drive engagement in the e-commerce sector.

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About the role

As a Client Relationship Manager, you will serve as the primary liaison for our valued clients, ensuring their needs are met with tailored solutions. Your strong interpersonal skills will be essential in fostering relationships and enhancing customer satisfaction. You will collaborate closely with the sales and marketing teams to implement effective client engagement and retention strategies, which are crucial for our client’s success.

This role requires a proactive approach to identify opportunities for improvement and deliver exceptional service, contributing to a positive client experience. You will also be involved in gathering client feedback to help shape future service offerings, making your input vital to the organization’s growth.

What you'll do

  • Manage client relationships
  • Ensure client satisfaction
  • Collaborate with sales and marketing

What you'll need

  • Degree in business or related field
  • 4+ years of experience
  • Strong interpersonal skills

Skills

Customer service Negotiation Communication

Good to have

Experience in e-commerce Knowledge of CRM software

Benefits

  • Health insurance
  • Performance bonuses
  • Flexible work arrangements

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will manage client relationships, address client needs, and collaborate with sales and marketing teams.
What qualifications should I have?
A degree in business or related field and experience in client management are preferred.
Is this a remote position?
This is a hybrid role with both onsite and remote work.
What is the salary range for this position?
The salary for this position ranges from INR 60,000 to INR 100,000 monthly.
How can I apply?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.

Listing last updated

Client Relationship Manager

₹60,000–1 lakh a month

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