About the role
As a Healthcare Customer Service Executive, you will serve as the initial point of contact for patients, guiding them through inquiries and providing essential information about healthcare services. Your role will require you to address patient concerns, manage appointments, and ensure a seamless experience for all patients.
This position is ideal for individuals with a background in customer service who are dedicated to enhancing patient care. You will be part of a supportive team focused on improving patient satisfaction and delivering high-quality service in the healthcare sector.
What you'll do
- Respond to patient inquiries and provide information.
- Manage appointment bookings and schedules.
- Resolve patient concerns effectively.
What you'll need
- 1-3 years of customer service experience.
- Excellent communication and interpersonal skills.
- Familiarity with healthcare services is an advantage.
Skills
Strong verbal communication skills.
Problem-solving abilities.
Empathy and customer focus.
Good to have
Knowledge of healthcare systems.
Experience with CRM tools.
Benefits
- Flexible part-time hours.
- Opportunity to work in a rewarding healthcare environment.
- Training and development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist patients with inquiries, manage appointments, and handle concerns.
What qualifications do I need?
You should have at least 1-3 years of experience in customer service, preferably in healthcare.
Is this a full-time or part-time role?
This is a part-time onsite position.
What is the salary range for this position?
The salary for this role ranges from INR 20,000 to INR 35,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.
Listing last updated