IT Support Specialist

Careerwood Job Portal · recruiting for a confidential client

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Pay
₹25,000–50,000 a month
Location
Mumbai, Maharashtra
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
IT

In hand: about ₹22,400–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a proactive IT Support Specialist to provide technical assistance to users. The successful candidate will troubleshoot hardware and software issues, assist with system installations, and ensure efficient IT operations.

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About the role

Our client is seeking a proactive IT Support Specialist to join their dynamic team in Mumbai. In this role, you will be responsible for providing exceptional technical assistance to users, ensuring that their hardware and software systems operate smoothly and efficiently. The successful candidate will possess strong problem-solving skills and the ability to communicate effectively with both technical and non-technical personnel.

As an IT Support Specialist, you will troubleshoot a variety of hardware and software issues, ranging from simple connectivity problems to more complex system failures. Your role will involve assisting with system installations and upgrades, as well as performing routine maintenance to prevent issues before they arise. You will also be responsible for documenting all support requests and resolutions in the ticketing system, allowing for improved tracking and analysis of recurring problems.

About the Role

Collaboration is key in this position, as you will work closely with other IT staff to ensure that all systems are functioning optimally. You will provide training and support to users, helping them to become more proficient with their technology. Additionally, you will stay updated on the latest industry trends and technologies, ensuring that our client remains at the forefront of IT solutions.

This role offers an excellent opportunity to develop your technical skills and advance your career in IT support. If you are a motivated individual with a passion for technology and a commitment to providing outstanding service, we encourage you to apply.

What you'll do

  • Provide technical support to users via phone, email, and chat
  • Troubleshoot hardware and software issues
  • Assist with the installation and configuration of IT systems
  • Maintain documentation of support requests and resolutions
  • Ensure timely resolution of IT-related issues

What you'll need

  • Basic knowledge of computer systems and networks
  • 0-2 years of experience in IT support or related field
  • Good problem-solving skills

Skills

Technical troubleshooting Customer service orientation Basic knowledge of networks and systems

Good to have

Experience with remote support tools Familiarity with common operating systems

Benefits

  • Flexible work hours
  • Exposure to various IT technologies
  • Opportunity to work in a dynamic environment

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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IT Support Specialist jobs in other cities

Bengaluru

Questions about this job

What are the primary duties of the IT Support Specialist?
You will troubleshoot technical issues, assist with software installations, and provide user support.
Is this position remote or onsite?
This is a remote contract position.
What qualifications are needed for this role?
A basic understanding of IT systems and excellent communication skills are required.
What is the salary range for this IT Support Specialist role?
The salary range is between INR 25,000 to INR 50,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Specialist

₹25,000–50,000 a month

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