Technical Support Engineer

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Join our client as a Technical Support Engineer, providing top-notch support to clients in the IT sector.

Apply now

About the role

As a Technical Support Engineer, you will play a crucial role in diagnosing and resolving technical issues related to both software and hardware products. Your expertise will help ensure that our clients receive the highest level of service and support.

You will collaborate closely with customers and internal teams, fostering a dynamic environment that encourages problem-solving and innovation. This position is ideal for individuals who are passionate about technology and eager to develop their skills further.

Joining our client's team means becoming part of a supportive culture that values collaboration, enabling you to thrive in your role while contributing to the success of the organization.

What you'll do

  • Diagnose and resolve customer technical issues
  • Provide product support and assistance to clients
  • Collaborate with internal teams for issue resolution
  • Document and track customer interactions

What you'll need

  • Bachelor's degree in IT or related field
  • 1-3 years of experience in technical support
  • Strong communication skills

Skills

Technical troubleshooting Customer service Communication skills

Good to have

Familiarity with ITIL processes Knowledge of networking concepts

Benefits

  • Health insurance
  • Professional development opportunities
  • Flexible working hours

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Questions about this job

What are the primary responsibilities of the Technical Support Engineer?
You will diagnose technical issues, provide solutions, and assist customers with product-related queries.
Is this position onsite or remote?
This is an onsite position located in Shivaji Nagar, Ghaziabad.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.
What is the salary range for this role?
The salary ranges from INR 40,000 to INR 70,000 per month.

Listing last updated

Technical Support Engineer

₹40,000–70,000 a month

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