About the role
As a Client Relationship Manager, you will be responsible for building and maintaining relationships with clients, ensuring their needs are met, and enhancing their overall experience. You will work closely with various departments to ensure client satisfaction and retention. This role is suited for someone with strong interpersonal skills who enjoys working in a collaborative environment. Our client offers a supportive culture and opportunities for growth.
What you'll do
- Build and maintain relationships with clients
- Ensure client satisfaction and retention
- Collaborate with internal teams for service delivery
- Prepare reports on client feedback and performance
- Identify opportunities for upselling and cross-selling
What you'll need
- Bachelor's degree in Business or related field
- 2-5 years of experience in client management
- Excellent communication and interpersonal skills
Skills
Customer service
Communication skills
Problem-solving
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Attractive salary package
- Career advancement opportunities
- Supportive work culture
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What are the primary responsibilities in this role?
You will manage client relationships and ensure satisfaction throughout their journey.
What qualifications do I need?
A degree in business or related field with 2-5 years of experience in client relations.
Is this position remote or onsite?
This is an onsite position located in Thiruvananthapuram.
What is the salary range for this position?
The salary ranges from INR 35,000 to INR 60,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.
Listing last updated