Customer Support Executive

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹18,000–25,000 a month
Location
Bhatinda, Punjab
Work mode
Hybrid
Job type
Contract
Experience
Up to 2 yrs
Category
E-commerce

In hand: about ₹16,100–22,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive, where you will assist customers with their inquiries and issues. This hybrid role allows for both onsite and remote work.

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About the role

As a Customer Support Executive, you will be the first point of contact for customers, assisting them with inquiries and resolving issues effectively. This role involves communicating through various channels such as phone, email, and chat, ensuring a seamless customer experience.

This entry-level position is perfect for those eager to start a career in customer service, particularly within the e-commerce sector. You will receive comprehensive training and ongoing support to help you enhance your skills and advance your career.

If you are enthusiastic, customer-focused, and ready to learn, we encourage you to apply and join our client in delivering exceptional service.

What you'll do

  • Respond to customer inquiries effectively.
  • Assist with order processing and returns.
  • Provide product information and support.
  • Maintain customer records and feedback.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Basic computer proficiency.

Skills

Excellent communication skills. Ability to work in a team. Customer-oriented mindset.

Good to have

Experience with CRM software. Familiarity with e-commerce platforms.

Benefits

  • Flexible schedule.
  • Opportunity for career advancement.
  • Employee discounts.

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

Apply now

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Questions about this job

What kind of training will I receive?
You will receive comprehensive training on our products and customer service best practices.
What are the working hours?
The role offers flexibility with both onsite and remote work options.
Do I need previous experience?
No, this position is open to entry-level candidates.

Listing last updated

Customer Support Executive

₹18,000–25,000 a month

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