Customer Support Executive

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ahmednagar, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Retail

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive, where you'll provide exceptional service to customers and assist them with their inquiries.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, addressing inquiries and resolving issues related to our products and services. Your strong communication skills will enable you to build rapport with customers, ensuring their satisfaction and fostering a positive experience.

This role is perfect for individuals who are passionate about customer service and eager to contribute to a supportive team environment. You will collaborate with various departments to ensure that customer requests are handled promptly and effectively.

Our client values the importance of professional growth and offers opportunities for advancement within the company. If you thrive in a fast-paced setting and enjoy helping others, we encourage you to apply for this exciting opportunity.

What you'll do

  • Respond to customer queries via phone, email, and chat
  • Provide detailed product information and assistance
  • Resolve customer complaints efficiently and effectively
  • Collaborate with team members to improve service processes

What you'll need

  • Bachelor's degree in any field
  • Strong communication skills
  • Ability to work in a fast-paced environment

Skills

Excellent verbal and written communication Problem-solving skills Customer-focused mindset

Good to have

Familiarity with customer service software Multilingual skills

Benefits

  • Competitive salary package
  • Health insurance coverage
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You'll handle customer inquiries, provide product information, and resolve complaints.
Is experience required for this position?
Yes, 1-3 years of experience in customer support is preferred.
What is the work schedule like?
This is a full-time position with standard working hours.
How can I apply for this job?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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