Healthcare Customer Service Executive

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Kochi, Kerala
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Healthcare

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Healthcare Customer Service Executive to support patients and healthcare providers in a dynamic environment.

Apply now

About the role

As a Healthcare Customer Service Executive, you will serve as the primary point of contact for patients and healthcare providers, addressing inquiries and providing essential information regarding various services. Your strong communication skills will be crucial in delivering exceptional customer service and ensuring a positive experience for all.

In this role, you will manage patient requests, coordinate appointments, and resolve issues efficiently. This position not only offers a chance to contribute to the healthcare sector but also provides opportunities for professional growth and development within a supportive team environment.

What you'll do

  • Assist patients with inquiries and service requests
  • Manage appointment scheduling
  • Resolve customer issues and complaints
  • Provide information about healthcare services

What you'll need

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Basic computer skills

Skills

Excellent customer service skills Ability to work in a fast-paced environment Strong organizational skills

Good to have

Familiarity with healthcare terminology Experience with customer service software

Benefits

  • Health insurance
  • Paid time off
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Questions about this job

Do I need any prior experience in healthcare?
No, this role is suitable for entry-level candidates.
What are the working hours for this position?
Standard working hours are from 9 AM to 5 PM, Monday to Friday.
Is training provided for this role?
Yes, comprehensive training will be provided upon hiring.

Listing last updated

Healthcare Customer Service Executive

₹20,000–30,000 a month

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