Customer Success Manager

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹80,000–1.2 lakh a month
Location
Hyderabad, Telangana
Work mode
Hybrid
Job type
Full time
Experience
3–5 yrs
Category
IT

In hand: about ₹72,100–1,01,800 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Success Manager, where you will enhance customer satisfaction and drive retention.

Apply now

About the role

As a Customer Success Manager, you will play a pivotal role in fostering strong relationships with clients, ensuring they receive maximum value from our offerings. Collaborating with cross-functional teams, you will address customer needs and enhance their overall experience with our solutions.

The ideal candidate will possess a strong passion for customer service coupled with a strategic mindset, enabling you to lead initiatives that drive improved client outcomes. This role is well-suited for individuals who thrive in dynamic environments and are eager to contribute to both client and company success.

Join a supportive team that values innovation and a customer-centric approach, as you help shape the future of our services and drive client satisfaction.

What you'll do

  • Build strong client relationships
  • Drive product adoption
  • Lead customer success initiatives
  • Collaborate with internal teams

What you'll need

  • Bachelor's degree in Business or related field
  • 3-5 years of experience in customer success
  • Excellent communication skills

Skills

Customer relationship management Problem-solving Project management

Good to have

Technical knowledge of IT products Data analysis skills

Benefits

  • Competitive salary
  • Health insurance
  • Flexible working hours

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Success Manager?
You will manage client relationships, ensure product adoption, and drive customer satisfaction.
What qualifications are needed for this role?
A degree in business or a related field, along with 3-5 years of experience in customer success or account management.
What is the work mode for this position?
This is a hybrid role, allowing for both onsite and remote work.

Listing last updated

Customer Success Manager

₹80,000–1.2 lakh a month

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