Customer Support Associate

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Indore, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Support Associate to provide exceptional service to our telecommunications clients.

Apply now

About the role

As a Customer Support Associate, you will serve as the first point of contact for customers, assisting them with inquiries and resolving issues. This role is essential in ensuring customer satisfaction through effective communication and a customer-oriented approach.

You will be responsible for handling support tickets, providing product information, and guiding customers through troubleshooting processes. Strong problem-solving skills and the ability to work in a fast-paced environment are crucial for success in this role.

Joining our client’s team means being part of a dynamic and supportive workplace. You will receive comprehensive training to enhance your skills and grow in your career. If you are passionate about helping others and eager to make a difference, we invite you to apply.

What you'll do

  • Handle customer inquiries and resolve issues
  • Provide product information and support
  • Maintain customer satisfaction and service quality
  • Document customer interactions and feedback

What you'll need

  • High school diploma or equivalent
  • Experience in customer service or support roles
  • Strong communication skills

Skills

Excellent verbal and written communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Experience in a telecommunications environment

Benefits

  • Competitive salary and performance bonuses
  • Training and development opportunities
  • Supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

Apply now

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Questions about this job

What are the responsibilities of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and provide product information.
What is the experience level required?
We are looking for candidates with 1-3 years of experience in customer support.
Is the position onsite?
Yes, this role is onsite in Vijay Nagar, Indore.

Listing last updated

Customer Support Associate

₹20,000–35,000 a month

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