Customer Support Associate

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Bengaluru, KA
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Telecommunications

Join our client as a Customer Support Associate to provide excellent service and support to valued customers in the telecommunications sector.

Apply now

About the role

As a Customer Support Associate, you will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction. Your empathetic approach and strong problem-solving skills will be crucial in maintaining positive customer relationships.

This role is ideal for individuals with prior customer service experience seeking to advance their careers in a vibrant industry. The hiring company promotes teamwork and fosters a collaborative environment, providing ongoing training and support to help you develop your skills in response to evolving customer needs.

If you are passionate about delivering exceptional service and excel in fast-paced environments, this position offers a great opportunity for personal and professional growth.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Provide product and service information
  • Document interactions in the system

What you'll need

  • Previous experience in customer service
  • Strong communication skills
  • Ability to work in a team

Skills

Excellent verbal communication Problem-solving Customer-focused attitude

Good to have

Familiarity with telecommunications products Experience with CRM software

Benefits

  • Flexible working hours
  • Training opportunities
  • Dynamic work environment

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

Apply now

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Questions about this job

What are my main duties as a Customer Support Associate?
You will handle customer inquiries, resolve issues, and provide product information.
Are there flexible hours for this part-time position?
Yes, the hours can be adjusted to fit your schedule.
Is prior experience in telecommunications required?
Experience in customer service is preferred, but not mandatory.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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