Customer Support Associate

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Siliguri, West Bengal
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Retail

Our client is looking for a part-time Customer Support Associate to provide excellent service in a retail environment. Ideal for individuals with a passion for helping customers.

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About the role

As a Customer Support Associate, you will play a vital role in delivering exceptional service to our customers in a retail setting. Your primary responsibilities will include assisting customers with inquiries, providing product information, and resolving issues to ensure a positive shopping experience.

The ideal candidate will have strong communication skills and a friendly demeanor, with a passion for helping others. Experience in customer service is preferred but not required. You will work closely with the team to maintain a welcoming environment and contribute to the overall success of the store.

Our client offers a supportive work culture, and this part-time position provides flexibility to accommodate your schedule. Join us to make a difference in the lives of customers and enhance your own skills in the process.

What you'll do

  • Assist customers with product inquiries.
  • Resolve complaints and issues effectively.
  • Provide feedback to improve service quality.

What you'll need

  • High school diploma or equivalent.
  • Experience in customer service is preferred.
  • Basic computer skills.

Skills

Excellent verbal communication skills. Ability to handle difficult situations calmly. Strong problem-solving abilities.

Good to have

Experience with customer service software. Knowledge of retail operations.

Benefits

  • Competitive pay.
  • Employee discounts.
  • Flexible schedule.

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Questions about this job

What are the working hours?
This is a part-time role with flexible working hours.
What skills are required for this position?
Candidates should have strong communication skills and a customer-oriented attitude.
Is there room for growth in this role?
Yes, there are opportunities for advancement within the company.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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