About the role
As a Customer Support Executive, you will be the first point of contact for customers, assisting them with inquiries and resolving issues effectively. This role is ideal for individuals seeking to gain valuable experience in customer service within the e-commerce sector.
You will manage customer communications primarily through email and chat, ensuring their satisfaction and promoting a positive brand experience. The hiring company values flexibility and offers a supportive remote work environment, where you will receive comprehensive training and ongoing support to thrive in your role.
What you'll do
- Assist customers with inquiries and issues
- Handle communications via email and chat
- Promote a positive brand experience
- Document customer interactions and feedback
What you'll need
- High school diploma or equivalent
- Good communication skills
- Basic computer literacy
Skills
Strong verbal and written communication skills
Ability to multitask
Customer-oriented attitude
Good to have
Familiarity with e-commerce platforms
Basic knowledge of customer service tools
Benefits
- Flexible working hours
- Work from home
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What are the working hours for this position?
As a part-time role, you will work flexible hours that can be discussed during the interview.
Do I need prior experience to apply?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.
Is training provided for this role?
Yes, comprehensive training will be provided to help you succeed.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated