About the role
As an IT Support Specialist, you will diagnose hardware and software issues while providing essential support to end-users. Your role will involve working directly with clients to resolve technical challenges and delivering training on software applications.
The ideal candidate should possess a strong technical background along with excellent communication skills. This position is well-suited for individuals who enjoy problem-solving and have a passion for technology.
You will be part of a dedicated team that values collaboration, offering a supportive environment where you can grow and enhance your skills in IT support.
What you'll do
- Provide technical support to end-users
- Diagnose hardware and software issues
- Assist in the installation and configuration of IT systems
- Maintain documentation of support issues and resolutions
What you'll need
- Bachelor's degree in Information Technology or related field
- 1-3 years of experience in IT support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance coverage
- Training and development programs
- Career advancement opportunities
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