About the role
As an IT Support Specialist, you will play a crucial role in diagnosing and resolving technical issues while supporting end-users and maintaining IT systems and networks. Your technical expertise and problem-solving skills will be essential in ensuring smooth IT operations within the organization.
Collaboration with other IT professionals is key, as you will work together to implement effective solutions and enhance service delivery. This position offers the opportunity to be part of a dynamic team committed to providing high-quality IT support and improving user experience.
What you'll do
- Provide technical support to end-users
- Troubleshoot hardware and software issues
- Maintain and update IT systems and networks
- Document support requests and resolutions
What you'll need
- Bachelor's degree in Information Technology or related field
- 2-5 years of experience in IT support or related roles
- Strong knowledge of computer systems and networks
Skills
Excellent troubleshooting skills
Strong communication and interpersonal skills
Proficiency in Windows and Linux systems
Good to have
Experience with network security
Knowledge of ITIL practices
Benefits
- Competitive salary package
- Health and wellness benefits
- Opportunities for career growth
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will provide technical support, troubleshoot issues, and maintain IT systems.
Is this position remote or onsite?
This is an onsite position based in Rourkela.
What qualifications do I need?
A degree in IT or related field plus relevant experience is required.
Listing last updated