Technical Support Engineer

Careerwood Job Portal · recruiting for a confidential client

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Listing updated

Pay
₹35,000–70,000 a month
Location
Coimbatore, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
Telecommunications

In hand: about ₹31,400–63,100 a month after PF and income tax (estimate). How it's worked out

Join our client as a Technical Support Engineer in Coimbatore. This onsite role is perfect for tech enthusiasts looking to enhance their skills in a fast-paced environment.

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About the role

As a Technical Support Engineer, you will provide exceptional technical assistance and support to customers, troubleshooting hardware and software issues. Your role will involve guiding users through problem resolution, ensuring their satisfaction with our client’s products and services.

The ideal candidate will have a strong technical background and a passion for problem-solving. You will work within a collaborative team, where your insights will help improve processes and enhance the overall customer experience.

This position is well-suited for individuals who thrive in dynamic settings and enjoy direct interaction with clients. If you are eager to learn and grow in the telecommunications sector, we encourage you to apply.

What you'll do

  • Provide technical support and assistance to customers.
  • Troubleshoot hardware and software issues effectively.
  • Document and escalate issues as necessary.
  • Maintain customer satisfaction by ensuring timely resolutions.

What you'll need

  • Bachelor’s degree in Computer Science or related field.
  • Proven experience in technical support.
  • Strong knowledge of telecommunications products and services.

Skills

Excellent problem-solving abilities. Strong communication skills. Technical proficiency in hardware and software.

Good to have

Familiarity with CRM tools. Knowledge of networking concepts.

Benefits

  • Competitive salary and performance bonuses.
  • Health insurance and other employee benefits.
  • Opportunities for professional development and training.

Interested in this role?

It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.

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Technical Support Engineer jobs in other cities

Vadodara Pune Bhubaneswar Durgapur Amritsar Mangaluru Nagpur Siliguri Gurugram

Questions about this job

What are the primary responsibilities of a Technical Support Engineer?
The role involves troubleshooting technical issues, guiding users through solutions, and providing exceptional customer service.
Is this position remote or onsite?
This is an onsite position located in Peelamedu, Coimbatore.
What level of experience do I need for this job?
Candidates should have 2 to 5 years of experience in technical support or related fields.
What is the expected salary range for this role?
The salary range is between INR 35,000 to INR 70,000 monthly.
How do I apply for this position?
Click "Apply Now" on this page to apply through Careerwood Job Portal. Careerwood Job Portal is recruiting for this role on behalf of a client employer.

Listing last updated

Technical Support Engineer

₹35,000–70,000 a month

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