About the role
As a Customer Support Associate, you will handle customer inquiries, resolve issues, and provide support via phone and chat. This role is perfect for individuals who enjoy helping others and have strong communication skills. You'll receive training and support from our client, ensuring you have the tools necessary to succeed in a fast-paced environment. Join a dynamic team that values customer satisfaction and teamwork.
What you'll do
- Handle customer inquiries and complaints
- Provide product information and support
- Document customer interactions in the system
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team
Skills
Excellent verbal communication
Problem-solving skills
Ability to work under pressure
Good to have
Experience with customer support software
Knowledge of e-commerce platforms
Benefits
- Flexible working hours
- Training and support provided
- Opportunity for growth within the company
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and provide product information.
Is this position part-time or full-time?
This is a part-time position.
What is the expected salary?
The salary ranges from INR 12,000 to INR 18,000 monthly.
What qualifications do I need?
No specific qualifications are required, but prior experience in customer service is a plus.
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