About the role
As a Customer Support Associate, you will serve as the primary point of contact for customers, addressing inquiries and resolving issues related to their orders. Your role is vital in ensuring customer satisfaction and building loyalty. The ideal candidate should be patient, empathetic, and possess strong communication skills.
This position allows for flexible working hours and is well-suited for individuals looking to start their career in customer service. You will receive comprehensive training and support from a collaborative team, enabling you to develop your skills and advance within the company.
What you'll do
- Assist customers with inquiries and issues
- Process orders and returns
- Provide product information
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Communication
Problem-solving
Time management
Good to have
Experience with CRM software
Basic knowledge of e-commerce platforms
Benefits
- Flexible working hours
- Work-from-home opportunity
- Training and development programs
Interested in this role?
It takes about two minutes. Free to apply — Careerwood Jobs never asks candidates for money.
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Questions about this job
What will my daily responsibilities include?
You will handle customer inquiries via chat, email, and phone, process orders, and resolve issues.
Is prior experience in customer service necessary?
No, we welcome candidates with little to no experience, as we provide comprehensive training.
What are the working hours for this part-time role?
You will have flexible hours, with shifts available during the day and evening.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated